Apply for UX Content Writer at HelloMe Limited

About HelloMe Limited

The HelloMe team is built of like-minded individuals on a mission to demystify digital banking services. We’re committed to hiring industry experts and those with a passion for growth in a budding digital finance powerhouse. We are a UK-based neo-banking financial establishment committed to delivering Banking as a Service (BaaS) to the marketplace.

Job Details

  • Type of Job – Full-Time
  • Qualification – BA/BSc/HND
  • Experience – 3 – 5 Years
  • Job Location – Lagos State
  • Job Field – ICT, Computer Science, Media & Advertising, Branding/PR
  • Pay Range – To be Negotiated

Job Description

The goal of the HelloMe team is to demystify digital banking services through the collaboration of like-minded individuals. Experts in the field and people who are passionate about achieving results for customers are what we will only hire. To expand our team, we are looking for a UX Content Writer with talent. The ideal applicant will be in charge of producing and refining user-focused content to improve our digital products’ overall user experience. Strong writing abilities, a thorough comprehension of user experience principles, and the capacity to collaborate with designers, developers, and product managers are all necessary for this position.

This full-time position provides a stimulating chance to support our goal of using cutting-edge technological solutions to transform the finance sector. Our UX Content Writer will create engaging and guiding user-centric content.

To build smooth and intuitive digital experiences, our UX Content Writer will collaborate with cross-functional teams to generate user-centric material that engages and guides users.

Job Functions:

  • Create material that is focused on the needs of the user, such as newsletters, blogs, copywriting, and website design.
  • Collaborate with multidisciplinary groups to develop digital experiences that are easy to use and fluid.
  • Create lucid, succinct, and captivating material for web and mobile applications. This includes instructional text, error messages, microcopy, and help information.
  • Provide content that is consistent with our brand’s voice and tone so that it appears on all user interfaces.
  • Work together with UX designers to produce prototypes and wireframes that seamlessly incorporate content.
  • To comprehend the needs, habits, and pain points of the target audience, conduct user research.
  • Take part in usability testing and evaluate the outcomes to provide well-informed content suggestions.
  • Get input from stakeholders and users to keep improving the efficacy and quality of your content.
  • Collaborate directly with UX designers, product managers, developers, and other stakeholders to make sure that content advances user objectives and improves the user experience as a whole.
  • Provide stakeholders with content strategies and copy, taking their feedback into account and making any necessary changes.
  • Attend cross-functional meetings to ensure that content strategies are following project objectives and schedules.
  • To find chances for content improvement, do gap analysis and content audits.
  • Make sure all users can easily locate and comprehend the material by optimizing it for search engines and making it accessible.
  • Make data-driven decisions for ongoing improvement by using analytics and data to assess the impact of content.

Job Requirements

  • English, communications, journalism, marketing, or a similar discipline at the bachelor’s degree level.
  • At least 3 years of verified work in the banking or Financial services sector, Fintech, or Digital banking, preferably as a UX Content Writer or UX Writer and Content Strategist.
  • Familiarity in collaborating with product managers, developers, and designers in a team setting.
  • Strong attention to detail and exceptional writing, editing, and proofreading abilities.
  • Excellent understanding of information architecture, usability, and UX principles.
  • Experience with design software such as Adobe XD, Figma, or Sketch, as well as content management systems (CMS).
  • Proficiency in conducting usability tests and user research.

Work Incentives

  • Pension Programme.
  • Competitive salary plan.
  • Prospects for career advancement and development.
  • Dynamic and cooperative work atmosphere.
  • HMO assistance

How to Apply for this Opportunity

Ideally, candidates should be Lagos residents to make the employment process easy for all involved.

Send your CV with the job title as the subject line to to apply.

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